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TDS Telecommunications LLC.
- Pequot Lakes, MN / Madison, WI / Mount Juliet, TN / 1 more...
Provide leadership and guidance for fault resolution and prevention Provide input and feedback into fault resolution procedures across Network Operations Provide feedback into network designs, standard configurations, and operational procedures Effectively communicate technical network issues to management and adjacent teams Create, Maintain, and Edit network documentation to be used by Operationa
Posted Today
Assists with and performs on site installing, troubleshooting, testing, splicing, repairing, and maintaining telephone equipment and general network equipment, customer premise equipment, Video/CATV/DBS, fiber optic/copper facilities and/or other TDS products & services for new and existing customers. Identifies location of defective cable using various test equipment and repairs buried, aerial, u
Posted Today
Perform basic installation of all necessary cable wiring (interior and exterior) and hardware from the tap to the customer’s equipment for reception of cable and other company services that are offered for single and multi family. This may include burial of underground Broadband facilities utilizing different methods of placement, including excavation or hand digging for the placement of dro
Posted Today
Revenue Assurance Provide leadership, management, and facilitation of process improvement initiatives within a department or across departments. This includes development of process and data flows, alignment of business objectives, and establishment of measurements. Identify, develop, and facilitate process improvement initiatives to address risks associated with loss of revenue and/or expense con
Posted Today
Deliver Sales Results through Providing Exceptional Customer Service Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV and Internet Content Product Offerings. Moves/Adds/Changes/Inquiries Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests,
Posted 1 day ago
You will identify, contact, and build relationships with prospective customers through a combination of telephone and in person cold calls, networking and referrals to obtain appointments. You will leverage the TDS CRM system to develop prospecting and sales strategies that ensure high activity and effective closing ratios for new and existing customers. You will write and submit accurate and time
Posted 1 day ago
Imagine you have had the same slow internet and TV provider for many years and haven’t been satisfied with the number of outages that occur on a regular basis and less than helpful customer support. You don’t think you have any other options, but then a refreshingly friendly Outside Residential Sales Representative with TDS Telecom shows up on your doorstep to discuss some new options
Posted 1 day ago
If you are the go to person for friends and family when it comes to troubleshooting their technical issues, and the thought of new techie gadgets and upgrades get you excited... Then we want you on our Technical Support team! We are currently hiring for our March training class in Madison, WI. The Tech Support Advisor position is a shift position that provides 7/24/365 support of TDS customers. Sp
Posted 1 day ago
Local Market Support Work directly with Consumer Marketing and local company personnel to provide direct conduit to community related activities and provide feedback and perceptions related to products and services. Provide local support for marketing strategies including customer demonstration events, open houses, customer appreciation, and other public events to generate sales. Develop partnersh
Posted 2 days ago
TDS Telecommunications LLC.
- Pequot Lakes, MN / Madison, WI / Bend, OR / 1 more...
Troubleshoots, analyses, resolves, and escalates customer/network troubles. This specifically includes the following Handle advisor support calls and chats – assist advisors on process and procedures for troubleshooting customer issues. Take over ownership of level 1 trouble tickets that cannot be resolved. Provides customers with ticket status updates, and completes customer callbacks when
Posted 2 days ago
Imagine you have had the same slow internet and TV provider for many years, but haven’t been quite satisfied due to the number of outages that occur on a regular basis and their less than helpful customer support line. You don’t think you have any other options, but then a refreshingly friendly TDS Telecom Outside Residential Sales Representative shows up on your doorstep to discuss so
Posted 2 days ago
Assists with and performs on site installing, troubleshooting, testing, splicing, repairing, and maintaining telephone equipment and general network equipment, customer premise equipment, Video/CATV/DBS, fiber optic/copper facilities and/or other TDS products & services for new and existing customers. Identifies location of defective cable using various test equipment and repairs buried, aerial, u
Posted 3 days ago
Responsibilities Deliver sales results through providing exceptional customer service exceed or meet monthly sales goals of strategic products such as but not limited to, Voice, High Speed Data, TV and Internet Content Product offerings. Moves/Adds/Changes/Inquiries Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal s
Posted 3 days ago
Responsibilities Deliver sales results through providing exceptional customer service exceed or meet monthly sales goals of strategic products such as but not limited to, Voice, High Speed Data, TV and Internet Content Product offerings. Moves/Adds/Changes/Inquiries Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal s
Posted 3 days ago
Initiate power utility and municipal introductions to the engineering and construction functions, then coordinate and participate in direct and frequent discussions with municipalities and utility companies to secure unfettered access to permits, rights of way permissions, pole attachments etc. In addition, aggressively pursue needed changes to rules and/or regulations allowing TDS to build as eff
Posted 3 days ago
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