In the Scheme of Things: The Problem with Change
In the Scheme of Things: The Problem with Change
October 18, 2018
by Nan S. Russell
It was annoying. First, a system upgrade on the platform which houses my two vintage shops was not completed in the announced timeframe. That meant I was unable to resolve customer queries received overnight. Then, my mouse stopped working. Replacing its batteries didn’t enable its ability to navigate or scroll as needed. Neither issue resolved quickly.

You’ve likely gathered from m...
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