Quality Control will be the primary role of this position. Ensuring the unit remains compliant with institutional and industrial standards. Maintaining and authoring all unit SOP's. Conducting routine technique and process assessments and making recommendations for improvements. Mainly working behind a desk with some required hands-on animal work.

Job Responsibilities:

• Independently address time-sensitive/complex researcher needs and perform advanced procedures within area.
• Monitor and maintain supplies within area.
• Oversee accurate and timely documentation (e.g., medical histories, process logs).
• Troubleshoot issues with procedures and drive implementation and documentation of corrective action.
• Develop, evaluate, recommend, and implement new procedures/methods/treatments.
• Lead development and documentation of new Standard Operating Procedures (SOP).
• Collaborate with internal/external teams (e.g., researchers, cross-functional teams, vendors) to coordinate and accomplish team outcomes.
• Train and guide team members around complex veterinary/research services activities and address any escalations/deviations
• Performs other related duties as assigned to meet the goals and objectives of the department and the institution.
• Maintains regular and predictable attendance.

Minimum Education and/or Training:

• High school diploma/GED

Minimum Experience:

• 6+ years of experience in a professional animal care facility (e.g. zoo, veterinary clinic, laboratory animal facility) OR Associate's degree in Lab Animal Science, Biology, Toxicology, or Agricultural with 5+ years experience OR Bachelor's degree with 3+ years of experience.
• Prior experience within own area (e.g. animal handling and restraint; animal health monitoring; operation and sanitization/sterilization of equipment; sample collection).
• Significant experience working with applicable regulations and policies regarding animal research (e.g. ILAR Guide for the Care and Use of Laboratory Animals, USDA Animal Welfare Act and Regulations).
• Significant experience working with ARC or comparable software systems and databases for maintenance/review of documentation/records.
• Significant experience proposing/implementing process improvements within own area.
• Proven performance in earlier role/ comparable role.

Licensure, Registration and/or Certification Required by SJCRH Only:

• Laboratory Animal Technologist (LATG) - American Association for Laboratory Animal Science

Special Skills, Knowledge and Abilities:

• Is able to perform more advanced techniques and complex procedures (e.g., Res. Services: aseptic collection of tissues/organs, surgical/necropsy procedures, advanced breeding colony maintenance; Vet. Services: complex vet procedures, emergency triaging and treatment planning) with guidance.
• Anticipates and addresses critical research/vet services requirements through engagement with relevant stakeholders across teams.
• Guides early career team members around standard operating procedures.
• Breaks down complex problems into elements, prioritizes and works on them in an organized way.
• Is willing to challenge existing assumptions where relevant.
• Consistently generates innovative approaches to address needs and problems.
• Uses active listening skills to encourage two-way communication.
• Is able to present complex technical information to a mixed audience in an effective manner.
• Proactively connects with cross-functional peers and superiors with purpose, effectiveness, and sensitivity
• Breaks down complex problems into elements, prioritizes and works on them in an organized way.
• Is willing to challenge existing assumptions where relevant.
• Consistently generates innovative approaches to address needs and problems.

Compensation

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Diversity, Equity and Inclusion

St. Jude Children's Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world-regardless of race, religion or a family's ability to pay. .

Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our to learn about the hospital's roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

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