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Field Quality Engineer
Montgomery, AL / Atlanta, GA
Job Description
Description & Requirements
A Career at HARMAN
We are ONE HARMAN.We are greater than the sum of our divisions or brands. We proudly talk about our many iconic brands and describe how our technologies are transforming the car, the workplace and everywhere in between. We work hard. We create useful, playful, beautiful things. We strive for excellence and we aim to win as a team. No matter the position, every employee at HARMAN is expected to demonstrate our core competencies: leadership, change-orientation, collaboration, judgment and a results-driven mindset. At HARMAN, we expect brilliance. You can expect a career full of brilliant possibilities.
Job Responsibilities:
- Supports Harman Production facilities as the primary customer on-site contact for any product quality related issues
- Provide monthly quality reports required by Harman plants and customer
- Work daily with HBAS program team to handle system and manufacturing issues
- Develop and establish a close and strong relationship with customer key contacts
- Initiate preliminary investigation of suspect products reported at customer global locations
- Confirm failure mode of product using A-B-A process
- Dispute any discrepancies with thecustomer until quality records reflect accurate results
- Present 8D to thecustomer for theclosure of the issue, and ensure customer records are accurate with final PPM, and dispute any discrepancies with thecustomer until quality records reflect accurate results
- Initiate, implement, and drive containment actions at thecustomer location,including training and supervision of inspectors of sort and rework methods, acceptance criteria, part marking, and part tracking
- Establish a clean point at thecustomer location, communicate clean point to all involved organizations including the customer
- Coordinate the segregation and disposal (scrap, ship back to manufacturing plant and/or rework) of the faulty or suspicious product
- Support product launch activities and product trial runs at the customer location
- Provide technical support for the customer directed by Harman Development activities
- Assist customer with functional tests, flashing, debugging, and validation of Production parts
- Monitor quality leading indicator KPI data, work proactively to maintain positive trends
Basic Qualifications:
- Excellent interpersonal skills
- Excellent verbal, written, communication and presentation skills
- Team oriented self-starter with strong leadership
- Skilled in basic quality problem-solving tools, 8D, 5-why, Pareto Analysis, Cause & Effect Analysis, Risk Analysis
- Skilled with MS Office Software, Outlook, Word, Excel, Powerpoint
- Base understanding of APQP and PPAP requirements
- Bachelor's degree or equivalent work experience (electronics concentration)
- At least 3 years' of experience in the automotive industry manufacturing and assembly environment.
- At least 3 years' of experience with automotive quality systems
- Prior experience with Automotive OEM or Tier1 customer management
Preferred Qualifications:
- Knowledge of Hyundai and Kia Group Standards
- Previous experience with Automotive Infotainment and Audio Systems
- Working knowledge of vehicle bus systems by analysis tool, Canoe/Canalyzer.
- Korean language skills
Eligibility Requirements:
- Willingness to work from a home office located in either Alabama or Georgia US, with travel 20% to Montgomery, Alabama (HMMA), Bryan County, Georgia(HMGMA), West Point, Georgia (KMMG) and Monterrey, Mexico (KMX)
- Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
Other Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must be able to lift up to 50 lbs.
What We Offer
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition Reimbursement
- Access to HARMAN Campus Fitness Center and Cafeteria
- An inclusive and diverse work environment that fosters and encourages professional and personal development.
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
3+ years
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