As a key member of New Relic's Competitive Intelligence team, you'll play a vital role in driving our success within the competitive observability landscape. You'll delve into competitor strategies, offerings, and market positioning to empower our sales, marketing, and product teams to win.
Competitive Monitoring: Proactively monitor competitors' activities across product releases, marketing initiatives, pricing strategies, partnerships, and industry trends.
Deep-Dive Analysis: Delve into key competitors, analyzing their technologies, messaging, target markets, and sales methodologies to uncover strategic insights.
Win/Loss Intelligence: Gather and synthesize win/loss data, pinpointing factors that drive customer choices and highlighting competitor vulnerabilities.
Sales & Marketing Enablement: Create compelling battlecards, playbooks, and insights tailored to differentiate New Relic, directly supporting sales and marketing efforts.
Strategic Product Insights: Share actionable findings and recommendations with leadership to guide product development, marketing messaging, and competitive strategies.
Information Management: Leverage competitive intelligence tools (e.g., Klue) to centralize knowledge, ensuring easy access for relevant teams.
Monitoring all Internal Channels: Coordinate compete channel coverage and response across Slack, Salesforce, Highspot and Email.
Competitive Office Hours: Participate in company-wide competitive
Account-level Competitive Intelligence
Competitive Deal Support
5+ years of experience in competitive intelligence, market research, or a related field within the SaaS industry.
Demonstrated expertise in analyzing observability solutions or similar complex technologies (cloud, IT infrastructure, etc.).
Strong analytical skills with the ability to transform data into strategic recommendations.
Excellent written and verbal communication; ability to present findings clearly to diverse audiences
Self-starter mentality with an insatiable curiosity and drive to unearth insightful information.
Experience with competitive intelligence platforms like Klue is strongly preferred.
Experience with other information gathering and analysis tools is a plus
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit to submit your request.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
Please note that visa sponsorship is not available for this position.
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the .
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New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
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