Assess learning and capability needs for the division and contribute to the enterprise view. Establish, communicate and implement learning initiatives tied to divisional strategic goals and in line with learning plans and budgets Design learning solutions that respond to the business needs of the customer and are effectively designed within agreed methodologies and qualit

Provide basic claims customer service support by answering inbound calls as needed, responding to basic claims file inquiries and escalating issues to appropriate claims staff to contribute to customer satisfaction and effectiveness of service Assist in low dollar and/or less complex claims handling by gathering and evaluating relevant information, mailing claims items, m

Provide claims customer service support by analyzing and responding to low to medium cost and complexity claims inquiries. Assist with escalations of low cost/complexity claims. Use judgement to make revisions to minimize risk of overpayment, and escalate issues as appropriate to claims management/specialists to contribute to customer satisfaction and effective claims out

Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies Ensure compliant and cost effective application of crop policies by leveraging knowledge of basic insurance statutes and regulations and complying with state and federal regulatory require

Distribute and direct losses and claim tracking for defined territory or agency base to support delivery of effective customer service and claim resolution and ensure team alignment with business goals Accurately document, process and transmit loss information in order to determine potential damages associated with difficult and complex claims Provide overflow support to

Complete and deliver designated financial reports and accounting procedures in a timely and accurate fashion by ensuring compliance with regulatory and company requirements Support team member development by reviewing and analyzing complex accounting issues, communicating feedback to team members, sharing knowledge, resolving questions and providing recommendations on bes

Collaboration internal and external teams to find solutions adhering to business requirements Implementation, testing, and debugging of systems and services to ensure quality Writing and maintaining system and code level documentation Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "ca

Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies Ensure compliant and cost effective application of crop policies by leveraging knowledge of basic insurance statutes and regulations and complying with state and federal regulatory require

Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies Ensure compliant and cost effective application of crop policies by leveraging knowledge of basic insurance statutes and regulations and complying with state and federal regulatory require

Assist with basic field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and assisting with the administration of company Crop insurance policies Support business objectives by assisting with claims auditing Under supervision, provide timely and accurate policy service, answering questions and communicating adjustm

Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies Ensure compliant and cost effective application of crop policies by leveraging knowledge of insurance statutes and regulations and complying with state and federal regulatory requirements

Independently manage a diverse portfolio of high severity claims including coordinating an investigation into liability and exposure and review and interpretation of policy language in an effective and efficient manner Evaluation and negotiate the resolution of assigned claims in a timely manner, within appropriate authority and in accordance with laws and best practices

Bring a deep technical understanding to the financial data flow from source policy, claims and outwards reinsurance systems through to the calculated financial result. Deploy this knowledge to resolve issues and drive efficiencies in the current architecture. Undertake investigations into complex problems and business change to assess risk and ensure delivery of projects/

Foundational Deployment and execution of the ITSCM strategy within the region to ensure that all business IT applications are protected in the event of disruption and business continuity protected Manage regional DR assurance ensuring plans are created and maintained to meet the business and infrastructure requirements for RTO and RPO Ensure alignment of processes and doc

Utilize product line subject matter expertise by performing analysis to review potential business prospects and recommend profitable risk selection Perform complex underwriting activities in accordance with all legal and regulatory requirements to ensure obligations are met Forge and maintain strong relationships with multiple agency leaders by utilizing high degree of bu