The Better Business Bureau has empowered people to find businesses, brands, and charities they can trust for over 110 years. In 2021, people turned to BBB more than 200 million times for BBB Business Profiles on 6.3 million businesses and Charity Reports on 25,000 charities, for free at BBB.org. The International Association of Better Business Bureaus is the umbrella organization for the local, independent BBBs in the United States, Canada, and Mexico.

The Better Business Bureau brand is represented by four national and international non-profit organizations:

The International Association of Better Business Bureaus (BBB.org) represents the local, independent BBBs that serve every community in the United States, most of Canada, and a growing number of locations in Mexico. Its foundation is the BBB Institute for Marketplace Trust (BBBMarketplaceTrust.org).

BBB Wise Giving Alliance (Give.org) helps donors make informed giving decisions and promotes high standards of conduct among organizations that solicit contributions from the public.

 

Vision

An ethical marketplace where buyers and sellers trust each other

 

Mission

BBB’s mission is to be the leader in advancing marketplace trust. We do this by

Setting standards for marketplace trust

• Encouraging and supporting best practices by engaging with and educating consumers and businesses
• Celebrating marketplace role models
• Calling out and addressing substandard marketplace behavior
• Creating a community of trustworthy businesses and charities

BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics, intent, and working toward a diverse, inclusive and equitable marketplace. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.

Looking for employment with the International Association of Better Business Bureaus (IABBB) or a Better Business Bureau (BBB) local office?

We seek individuals that personify the personality traits that BBB represents. These traits include being:

• In-Touch/Insightful
• Un-Intimidating
• Vocal
• Fair-minded
• Seasoned
• Ardent

In return, our employees enjoy generous benefits and an opportunity to contribute to advancing trust in the marketplace on a daily basis.
 

Equal Employment Statement

Our policy applies to all policies and procedures relating to recruitment, hiring, promotion, compensation, benefits, termination and all other terms and conditions of employment.

IABBB ensures equal employment opportunity without discrimination or harassment based on race, color, religion, national origin, gender, sexual orientation, age, disability or marital status. IABBB has a zero tolerance policy for discrimination or harassment on any of these bases while working on- or off-site.